Free checklist before you order a website: 7 questions (PDF)
The most expensive mistakes in ordering a website are not in the design but in details nobody agreed on: the domain is registered in the provider's name, every edit is charged separately, form enquiries reach no one. To ask these questions up front, we turned a 7-question checklist into a printable PDF — take it to the meeting with your provider and tick the answers.
What's in the checklist
- Where do form enquiries go? To email, or to a system where they cannot get lost (a CRM)?
- Who answers an enquiry and how fast? Is there a responsible person and a reminder?
- How will you see how many enquiries the site brings and how many turn into sales?
- Who changes texts, prices and images, and do you pay separately every time?
- Whose name is the domain registered in? Who is responsible for hosting, SSL and backups?
- Does the site work well on phones, and are there quick contact options like WhatsApp and Telegram?
- When the cooperation ends, how do the website, data and domain stay with you?
How to download
On crm.sbt.az/en/resources choose «7 questions before you order a website», enter your name and email, and the PDF opens immediately. It is available in English, Azerbaijani and Russian. The same page has three more free materials: a 12-point CRM selection checklist, a 7-day CRM rollout plan and a sales KPI Excel template.
How SBT Web answers these questions
- Enquiries go straight into SBT CRM as leads, with a task for the responsible employee.
- Monthly edits are included in the subscription.
- The domain is registered in your company's name; hosting, SSL and backups are on us.
- Plans: Vitrin (one-page) 63 ₼, Şirkət (company site) 159 ₼, Mağaza (shop) 239 ₼ (per month, excl. VAT). Website and CRM together — 20% off both.
Related: web.sbt.az/en/blog/saytdan-gelen-sorgular-itmesin · questions: +994 55 455 27 26 (WhatsApp).


